Some users are complaining of various problem with Fantastico and most of them recently have been due to having an old Fantastico install (pre-v2.10.0r1).
The problem is that prior to Fantastico 2.10.0R1, Fantastico was installed into /usr/local/cpanel/base/frontend/THEMENAME/fantastico, (THEMENAME could be almost any valid CPANEL theme name, but is likely "x" or "xcontroller") which is not where Fantastico should be installed now.
If you have an older installed version of Fantastico (even if it is upgraded to a recent version) you can have a wide variety of issues pop up, including, but not limited to some of the following:
- Fantastico simply stops working
- The Fantastico admin area has problems loading or reports that scripts are outdated even after you refetch the master files
- Users report various issues when installing Fantastico scripts.
Please note that having the problems above DO NOT MEAN you have an old install, they are just some of the problems you could experience if you do have an old install.
Here's how to check:
Log into your server via SSH as root and type the following (skip updatedb if you are on FreeBSD or use the appropriate FreeBSD command):
updatedb
locate autoinstallcheck
(note the updatedb command won't return any results and can take a while to run)
If one of the results from locate shows up in this path:
/usr/local/cpanel/base/frontend/THEMENAME/fantastico
(where THEMENAME is the directory name of an installed theme like "x" or "xcontroller")
then you have an OLD install and you should remove it first and reinstall Fantastico.
If the ONLY result is in /usr/local/cpanel/3rdparty/fantastico then you don't have an older version installed and should look through the rest of the FAQ entries in this area.
If the installed version of fantastico is in /usr/local/cpanel/base/frontend/xcontroller/fantastico then you need to remove XController via WHM and reinstall a new copy which you can download from our store and install via WHM after decompressing the file you get from the store) or follow the directions your NOC gave you if they provided you a free copy. After that, continue with the directions below.
That will clean out the old copy and install the latest version, likely clearing up your problem(s) in the process.
If that still doesn't solve your problem(s), please look for the answer in the rest of the FAQ entries here, first.
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