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Troubleshooting

If you are having problems with Fantastico F3, first make absolutely sure that the problem isn\'t with cPanel itself or the user account. If the account is out of resources, is corrupted or cPanel itself is having problems, these things will directly affect Fantastico F3. You may want to try the following before attempting to repair Fantastico F3. 

Log into your server via SSH as root before running any of the following commands:

/scripts/check_cpanel_rpms --fix
/scripts/upcp --force

If everything is fine with cPanel and the account itself, then you can run the following via SSH as root to attempt to repair Fantastico F3 itself:

cd /var/netenberg/fantastico_f3/sources && /usr/local/cpanel/3rdparty/bin/php index.php optimize

This will check Fantastico F3 itself and attempt to repair any issues it finds.

If you are experiencing HTTP ERROR 500 (showing a blank page), you can run the following commands to re-install Fantastico F3:

rm --force --recursive /var/netenberg/fantastico_f3/sources
curl https://licenses.netenberg.com/fantastico_f3/install.sh | /bin/bash

If these steps fail, please visit our FAQ for more information or open a support ticket with us via your netenberg.com user account and provide us as much information as possible about the specific issue you are having.


How to remove Fantastico F3

Please use the following guide from our F.A.Q

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